Pillar: Agency & Engagement
Panchkula Y-POWER Score: 64.4 / 100 — ranked 6 of 22 in Haryana.
A Sakhi One Stop Centre (OSC) is a single-window facility providing integrated support to women affected by violence — physical, sexual, emotional, economic, or psychological — in both public and private spaces. Each OSC provides medical aid, police assistance, legal counsel, psycho-social counselling, and temporary shelter (typically up to five days) under one roof. Established under the Mission Shakti Umbrella Scheme of the Ministry of Women and Child Development, there is at least one OSC in every district, often located at or near the district hospital so medical help is immediate. Over 960 OSCs are operational across the country and the network has assisted nearly 14 lakh women to…
If you, a sister, a friend, or a colleague faces violence — at home, at work, in public, or online — this is the institution specifically designed to provide immediate, integrated support. The 181 Women Helpline routes calls to the nearest OSC, and the OSC is supposed to coordinate police, medical, legal, and shelter services without making the woman run from office to office.
- Emergency response 24×7 for any woman in distress — walk-in, 181 Women Helpline referral, or police escort - Medical aid — coordinated with the district hospital where co-located; medico-legal case registration; emergency contraception and sexual-assault protocol per MoHFW 2014 guidelines - Police assistance — FIR registration through the designated facilitation officer; Zero FIR where applicable - Legal aid and counsel — DLSA linkage, PWDV Act remedies, custody and maintenance support, compensation applications under BNSS Section 396 - Psychological counselling — initial and ongoing, including safety planning and long-term trauma support - Temporary shelter for up to five days; long-term…
Portal: Mission Shakti OSC locator at missionshakti.wcd.gov.in/statisticsOsc (state- and district-wise list with map links); online appointment booking at missionshakti.wcd.gov.in/appointmentBooking; 181 Women Helpline (24×7). Also: Every district has at least one OSC, usually at or adjacent to the district hospital. Ask at the District Collectorate, the Mahila Thana / Women's Police Station, or call 181 / 112.
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